Job Summary
Director Surgical Services
The facility
Full Time – Days – No Weekends
[the facility]( ) has been serving Silicon Valley since 1965, giving patient's access to highly-trained physicians and advanced technology. Our 470+ bed facility is a recognized leader in advanced cardiology services and provides a full array of diagnostic and interventional coronary peripheral services. Other specialized programs include echocardiography, Vascular Sonograph and EKG services. The facility is a Joint Commission Accredited comprehensive stroke center. We are also one of 3 hospitals in the US to receive a 5th consecutive Outstanding Achievement Award from the American College of Surgeon's Commission on Cancer. Among these accomplishments, our facility is a the facility Parent Magazine Hall of Fame recipient for "Best Place to Have a Baby", complete with a CCS certified Level III neonatal ICU with pediatric surgery specialization.
Job Summary and Qualifications
The Director of Surgical Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.
Major Responsibilities
Quality
Service
People
- Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.
- Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
- Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
- Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
- Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
- Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
- Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
- Provides leadership unattaining sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience.
- Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes.
- Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.
- Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensure